Showing 17 Senior Technical Support Engineer Jobs in Bengaluru

Strong knowledge of Windows, macOS, and Linux operating systems. Experience with installation, hardware troubleshooting and repair. Ability to work under pressure and manage multiple tasks efficiently. Familiarity with networking concepts (TCP/IP, DNS, DHCP, IPsec, ISPs) and remote troubleshooting t

Educational Requirements Bachelor of Engineering,Bachelor Of Technology,Bachelor Of Science,Bachelor Of Comp. Applications,Master Of Engineering,Master Of Techn

Job Title: Service Desk Engineer Location: Bangalore Experience: 2–4 Years Brief JD: Looking for a Service Desk Engineer with 2–4 years of experience in IT Service Desk operations. The role involves handling user support, managing incidents and service requests, resolving technical issues, and ensur

Roles and Responsibilities : Provide technical support to customers through phone, email, or chat for IT-related issues. Troubleshoot and resolve hardware and software problems in a timely manner. Escalate complex issues to senior engineers or other teams as needed. Document customer interactions an

Role & responsibilities Ensure high login efficiency and availability to support customer needs Handle and resolve tickets within defined SLAs for volume and turnaround time Manage inbound calls, which constitute approximately 90% of daily tasks Maintain compliance with quality standards (voice, acc

Handle IT incidents and service requests via phone, email, chat, or ticketing tools in a 24x7 environment. Log, classify, prioritise, and resolve issues within defined SLAs. Troubleshoot hardware, software, network, login/access, and Office 365-related problems. Perform account management tasks such

Job Title: Service Desk RTAC (ASE/SE) Experience: 1+ Years Location: Bangalore (5 Days Work from Office) Shift: 24x7 Rotational (Primarily EST) Employment Type: Full-Time Immediate joiners Mandatory Skills Technical Service Desk experience (International process) US & UK voice/call handling experien

":" Education Qualification : Any Graduate (Engineering / Science) Skills : Primary -> Technology | End User Issues | Printer+Scanner+Outoook+MS Office+Applications | 1 - Aware Tertiary -> Behavioral | Aptitude | Communication | 1 - Aware Tertiary -> Behavioral | Aptitude | Information Processing |

Job Summary This role shall be responsible for identifying and resolving complex issues reported by users, system requests and handle high priority tickets. Thi

Implement end to end applications to unlock opportunities for people. Design scalable solutions, which involves the following: Clean, Modular Work fl ows : Create clear and well-defined workflows that are logically separated into reusable modules or components enhancing code maintainability, testabi