Showing 6 Service Desk Engineer Jobs in Bengaluru
Roles and Responsibilities : Provide technical support to customers through phone, email, or chat for IT-related issues. Troubleshoot and resolve hardware and software problems in a timely manner. Escalate complex issues to senior engineers or other teams as needed. Document customer interactions an
Role & responsibilities Ensure high login efficiency and availability to support customer needs Handle and resolve tickets within defined SLAs for volume and turnaround time Manage inbound calls, which constitute approximately 90% of daily tasks Maintain compliance with quality standards (voice, acc
Handle IT incidents and service requests via phone, email, chat, or ticketing tools in a 24x7 environment. Log, classify, prioritise, and resolve issues within defined SLAs. Troubleshoot hardware, software, network, login/access, and Office 365-related problems. Perform account management tasks such
Job Title: Service Desk RTAC (ASE/SE) Experience: 1+ Years Location: Bangalore (5 Days Work from Office) Shift: 24x7 Rotational (Primarily EST) Employment Type: Full-Time Immediate joiners Mandatory Skills Technical Service Desk experience (International process) US & UK voice/call handling experien
":" Education Qualification : Any Graduate (Engineering / Science) Skills : Primary -> Technology | End User Issues | Printer+Scanner+Outoook+MS Office+Applications | 1 - Aware Tertiary -> Behavioral | Aptitude | Communication | 1 - Aware Tertiary -> Behavioral | Aptitude | Information Processing |
Job Summary This role shall be responsible for identifying and resolving complex issues reported by users, system requests and handle high priority tickets. Thi
Frequently asked questions
Which companies have service desk engineer job vacancies in Bengaluru?
Several companies are actively hiring for service desk engineer roles in Bengaluru, including CGI Inc, Coforge, First American (India), InKnowTech, and Microland. Exploring these employers is a good starting point for your service desk engineer job search in Bengaluru.
What is the salary range for service desk engineer jobs in Bengaluru?
The salary range for service desk engineer jobs in Bengaluru is subject to variation based on factors such as the candidate's experience, qualifications, and the specific employer's policies. However, within the ₹350,000+ range, there are 3 service desk engineer openings available in Bengaluru.
What are the top industries in Bengaluru hiring for service desk engineer jobs?
Service desk engineer roles in Bengaluru span a range of industries. The sectors with the most openings include IT Services & Consulting and Insurance, reflecting steady demand for service desk engineer professionals in Bengaluru.