Experience
3 - 5 yrs
Salary (CTC)
₹2.7L - ₹3.2L
Job Location
Bengaluru, India
Vacancy
1
Designation
Desktop Support Engineer
Job Type
ONSITE
Job Description
Educational Requirements
Bachelor of Engineering,Bachelor Of Technology,Bachelor Of Science,Bachelor Of Comp. Applications,Master Of Engineering,Master Of Technology,MBA,Master Of Comp. Applications
Service Line
Cloud Infrastructure Services
Responsibilities
- L1/L2 support for desktops, laptops, and peripheral devices across enterprise environments
- Troubleshoot OS (Windows 10/11), hardware, software, and connectivity issues
- Manage and support endpoint tools such as SCCM/MECM, Intune, or equivalent
- Handle print management including printer setup, troubleshooting, print servers, and queue management
- Support Active Directory (user account management, group policies, access issues)
- Perform software installations, patching, imaging, and configuration
- Diagnose issues related to VPN, network connectivity, and performance
- Ensure adherence to SLA/KPI targets and provide timely resolution
- Document incidents, resolutions, and standard operating procedures
Required Skills:
- Strong experience in Desktop/End User Support (Windows environment)
- Hands-on with Endpoint Management tools (SCCM, Intune, etc.)
- Experience in Enterprise Print Management (print servers, drivers, troubleshooting)
- Knowledge of Active Directory basic networking concepts (DNS, DHCP, TCP/IP)
- Good understanding of ITSM tools (ServiceNow or similar)
Preferred Skills:
- Technology->EUC-Patching_and_Distribution->SCCM
- Technology->Infra_ToolAdministration-ITSM->ServiceNow
- Domain->IT Service Management->End Point (Desktops, Laptop, Printers, Mobile Devices) Administration
- Technology->Cloud Security->Microsoft Azure - Identity Management->Azure Active Directory
No Referrers Available
There are currently no referrers available for this job. You can still apply, will let you know once there is any referrer available.