US Voice Process Associate

Role & responsibilities

• Respond to customer inquiries via phone.
• Resolve issues and provide solutions in a timely manner
• Maintain customer satisfaction through effective communication
• Document and track customer interactions and resolutions
• Collaborate with internal teams to resolve complex queries
• Stay updated with product knowledge and customer service best practices

Preferred candidate profile

• Fluency in English, with excellent spoken and written communication skills.
• Ability to work in a fast-paced environment and handle high call volumes.
• Strong problem-solving skills and attention to detail.
• Flexibility to work in different shifts, including nights and weekends.

what you will get

• Attractive salary + benefits
• Two way cab
• Good work environment
• At steady career growth

If interested Kindly drop your resume to 8714437138