Experience
1 - 3 yrs
Job Location
Kolkata, India
Vacancy
1
Designation
Voice Customer Service Executive
Job Type
ONSITE
Job Description
Looking to onboard a skilled professional to join our team in the US Inbound Voice Process. As an equal opportunity employer, we encourage candidates from all backgrounds to apply and grow their career with us.
Roles and Responsibility
- Handle inbound customer calls professionally and courteously.
- Provide excellent customer service and resolve issues promptly.
- Work effectively in a fast-paced environment to meet performance targets.
- Collaborate with team members to achieve common goals.
- Maintain accurate records of customer interactions and transactions.
- Continuously improve knowledge and skills to enhance performance.
Job Requirements
- Excellent communication and interpersonal skills are required.
- Ability to work well under pressure and meet deadlines is essential.
- Strong problem-solving and analytical skills are necessary.
- Proficiency in using computer systems and software applications is expected.
- Adaptability to changing situations and priorities is crucial.
- A strong commitment to delivering high-quality customer service is vital.
About Company
ADEEBA E SERVICES PVT LTD is a leading company in the industry, offering opportunities for growth and development to its employees. We are committed to providing exceptional customer experiences and building long-term relationships with our clients.
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