Experience
1 - 4 yrs
Job Location
Kolkata, India
Vacancy
1
Designation
International Process Associate
Job Type
ONSITE
Job Description
- Handle international inbound customer calls and provide timely resolutions.
- Respond to customer inquiries and resolve issues professionally.
- Provide exceptional customer service and ensure satisfaction.
- Collaborate with internal teams to resolve complex issues.
- Maintain accurate records of customer interactions and transactions.
- Identify opportunities to upsell and cross-sell products or services.