About Sutherland Global Services
Sutherland at CCW Europe 2025
We make digital 𝐡𝐮𝐦𝐚𝐧™ by combining human-centered design with real-time Analytics, AI, Cognitive Technology & Automation to create exceptionally engineered Brand Experiences! Sutherland is an experience-led digital transformation company. Our mission is to deliver exceptionally engineered experiences for customers and employees today, that continue to delight tomorrow. For over 35 years, we have cared for our customers’ customers, delivering measurable results and accelerating growth. Our proprietary, AI-based products and platforms are built using robust IP and automation. We are a team of global professionals, operationally effective, culturally meshed, and committed to our clients and to one another. We call it One Sutherland. #MakeDigitalHuman
Vision
To be the premier and preferred provider of Technology Enabled and Business Process Transformation services in our chosen markets.
Mission
Sutherland offers an integrated portfolio of analytics-driven back-office and customer-facing solutions that support the entire customer lifecycle and is one of the largest, independent BPO companies in the world serving global leaders in major industry verticals.
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Frequently asked questions about Sutherland Global Services
What does Sutherland Global Services do?
Sutherland Global Services is a leading company in the BPO sector. It provides innovative solutions to clients across multiple industries globally.
Where is Sutherland Global Services headquartered?
Sutherland Global Services is headquartered in . The company operates across multiple locations in India and internationally.
How many employees does Sutherland Global Services have?
Sutherland Global Services employs 10001-50000 professionals worldwide. The company continues to grow and regularly hires across various functions and geographies.
When was Sutherland Global Services founded?
Sutherland Global Services was founded in 1986. Over the years it has grown into a globally recognised organisation in the BPO space.
Who is the CEO of Sutherland Global Services?
The CEO of Sutherland Global Services is Banwari Agarwal. The leadership team is committed to driving innovation and employee growth.
Is Sutherland Global Services a good place to work?
Sutherland Global Services is widely regarded as a strong employer in the BPO sector. The company offers structured career paths, learning programmes, and a collaborative work environment.
What is the hiring process at Sutherland Global Services?
The hiring process at Sutherland Global Services typically includes an online application, aptitude or technical assessments, and multiple interview rounds. The process varies by role and experience level.
Does Sutherland Global Services hire freshers?
Yes, Sutherland Global Services actively recruits freshers through campus placement programmes and graduate hiring drives. Entry-level roles are available across technology, business, and operations functions.
What are the career growth opportunities at Sutherland Global Services?
Sutherland Global Services invests in employee development through structured learning platforms, mentorship programmes, and internal mobility. Employees can advance across technical, managerial, and leadership tracks.
What benefits does Sutherland Global Services offer to employees?
Sutherland Global Services offers a comprehensive benefits package that typically includes health insurance, paid leave, retirement benefits, and learning allowances. Specific benefits may vary by location and role level.