Experience
1 - 4 yrs
Job Location
Pune, India
Vacancy
1
Designation
Senior Guest Service Associate
Job Type
Not specified
Job Description
- Manage check-ins and food and beverage services to ensure high-quality customer satisfaction.
- Resolve complex complaints and guide junior team members.
- Greet guests and provide exceptional customer service.
- Collaborate with other departments to ensure seamless operations.
- Develop and implement strategies to enhance guest experience.
- Lead by example and set high standards for customer service excellence.
