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SAP DRC Consultant

NTT DATA PAYMENT SERVICES INDIA PRIVATE LIMITED
Posted on
NTT DATA PAYMENT SERVICES INDIA PRIVATE LIMITED logo

Experience
4 - 7 yrs
Salary (CTC)
₹10.3L - ₹12.8L
Job Location
Bengaluru, India
Vacancy
1
Designation
SAP Consultant
Job Type
Not specified

Job Description

Support SAP Document and Reporting Compliance including e-Invoicing, statutory reporting, tax compliance, electronic document processing, and regulatory updates. Coordinate with functional and technical teams to resolve production issues. Must have DRC
Provide L1.5/ L2/L3 production support for SAP ECC applications.
Analyze, troubleshoot, and resolve incidents within SLA.
Perform root cause analysis (RCA) for recurring issues.
Handle Service Requests and standard changes.
Deliver minor enhancements and configuration updates.
Support deployment activities and transport management.
Coordinate with business users, functional teams, and technical teams.
Prepare functional/technical documentation and knowledge articles.
Participate in on-call support during business-critical periods.
Ensure compliance with ITIL Incident, Problem, Change, and Release Management processes.
Work with monitoring tools and ticketing systems such as ServiceNow, Remedy, or Jira.
Support testing activities including Unit Testing (UT), SIT, and UAT.
Ability work in Shifts supporting Multiple Regional Support
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