Experience
10 - 15 yrs
Job Location
Bengaluru, India
Vacancy
1
Designation
Regional Operations Manager
Job Type
ONSITE
Job Description
- Reports to the GM-Operations, will be responsible for all operations activities in that state
- 10 years experience in handling operations in multiple towns/cities for products/services.
- Plan and execute product / service rollouts with team
- Responsible for quality and customer satisfaction for all accounts in the state
- Handle customer escalations and resolve them independently
- Interface with technical teams to resolve field issues quickly
- Put appropriate structure in place to manage and monitor team (upto 50 executives)
- Good working knowledge about IT systems (hardware and software)
- Excellent interpersonal , team management and presentation skills