Showing 7,734 Lead Engineer Jobs

Hiring: Team Leader- Customer service Chat Process | Globiva, Gurgaon We are looking for an experienced Team Leader for Customer service process Location: Gurgaon Working Days: 6 Days a Week Process Type: Inbound Customer Service Live chat Key Roles and Responsibilities Performance Monitoring: Track

Role & responsibilities Lead, mentor & motivate a team of agents Drive performance, productivity & quality metrics Track and report key performance indicators like AHT, CSAT, FCR (First Call Resolution), and adherence. Preferred candidate profile 1-3 years as a team lead in voice or non-voice BPO op

Roles and Responsibilities Manage a team of technicians to ensure efficient after-sales service operations. Handle warranty claims, provide technical services, and resolve customer issues promptly. Oversee the entire process from receiving complaints to resolving them effectively. Ensure timely comp

Job Purpose: To lead and manage a team of collection executives and agents in recovering dues from delinquent customers in accordance with company policies, compliance norms, and regulatory guidelines while maintaining customer relationships and minimizing NPAs. Key Responsibilities: Team Management

We're Hiring || Team Leader (Tamil Proficiency) Process: International (Blended) Shifts: Rotational Shift (including night shifts) Working Days: 5 days a week, 2week offs Location - Navi Mumbai Education - Graduate (Experience) required We are looking for candidates who are on paper Team Leader for

Roles and Responsibilities Manage a team of AR callers to achieve daily, weekly, and monthly targets. Conduct regular performance reviews with team members to identify areas of improvement. Develop and implement strategies to improve productivity, quality, and customer satisfaction. Collaborate with

About the Role We are looking for an experienced Team Lead Voice Process to manage a customer support team, drive team performance, and ensure excellent customer experience. Key Responsibilities Lead and manage a Voice Process – Customer Support team . Drive team productivity and achieve performance

Job Summary Policybazaar is hiring an experienced Team Lead Customer Support / Voice Process to manage and lead voice process teams handling Inbound and Outbound Calls . The ideal candidate should have strong experience in team handling, customer support, performance management, and driving key oper

Manage and lead a team of Spanish voice support agents to achieve high-quality customer service standards. Develop and implement effective strategies to improve team performance and productivity. Conduct regular training sessions to enhance team members' skills and knowledge. Monitor and evaluate te

We are looking for a highly skilled and experienced Team Lead to join our team in Ayodhya. The ideal candidate will have a strong background in leading teams and driving business growth. Roles and Responsibility Develop and implement effective strategies to drive business growth and expansion. Lead