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freshworks

freshworks

Cloud-based customer support helpdesk software for businesses

Software ProductFounded 201011-50 employeesPublicSan Mateo,California

About Freshworks

Cloud-based customer support helpdesk software for businesses

FreshWorks is a cloud-based business management applications provider company. The product portfolio includes Freshdesk (cloud-based customer support software), FreshService (online IT service management software), FreshCaller (cloud-based call center software provider), Freshchat(enterprise chat application), FreshSales (sales CRM software) and Freshmarketer(marketing software for digital marketers), Freshconnect(an enterprise collaboration software), and Freshping(website monitoring tool). Offers subscription-based pricing model. Clientele includes Honda, Toshiba, Cisco, Lenskart, Zoom, Zomato, UNICEF, Team Viewer, Carat Lane, and Money Corp.

A little more about Freshworks

Headquarters
San Mateo,California, United States
Ownership
Public
Largest Office
Chennai (47 offices)

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Frequently asked questions about Freshworks

What does freshworks do?

freshworks is a leading company in the Software Product sector. It provides innovative solutions to clients across multiple industries globally.

Where is freshworks headquartered?

freshworks is headquartered in San Mateo,California. The company operates across multiple locations in India and internationally.

How many employees does freshworks have?

freshworks employs 11-50 professionals worldwide. The company continues to grow and regularly hires across various functions and geographies.

When was freshworks founded?

freshworks was founded in 2010. Over the years it has grown into a globally recognised organisation in the Software Product space.

Who is the CEO of freshworks?

The CEO of freshworks is its leadership team. The leadership team is committed to driving innovation and employee growth.

Is freshworks a good place to work?

freshworks is widely regarded as a strong employer in the Software Product sector. The company offers structured career paths, learning programmes, and a collaborative work environment.

What is the hiring process at freshworks?

The hiring process at freshworks typically includes an online application, aptitude or technical assessments, and multiple interview rounds. The process varies by role and experience level.

Does freshworks hire freshers?

Yes, freshworks actively recruits freshers through campus placement programmes and graduate hiring drives. Entry-level roles are available across technology, business, and operations functions.

What are the career growth opportunities at freshworks?

freshworks invests in employee development through structured learning platforms, mentorship programmes, and internal mobility. Employees can advance across technical, managerial, and leadership tracks.

What benefits does freshworks offer to employees?

freshworks offers a comprehensive benefits package that typically includes health insurance, paid leave, retirement benefits, and learning allowances. Specific benefits may vary by location and role level.