Firstsource Solutions

Firstsource Solutions

Firstsource focuses on enhancing customer experience through technology and tailored support, optimizing business processes for global clients.

BPOFounded 20011 Lakh+ employeesPublicMumbai, MaharashtraCEO: Vipul Khanna
0–5 yrs₹2.6L - ₹3.8LGurugram, India

Hiring Alert! Job description Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company is a global leader providing business process solutions and servi

0–2 yrs₹2.6L - ₹3.8LMumbai, India

Hiring for International Voice Process US BNPL Customer Service Company: Firstsource Location: Malad, Mumbai Job Role: Hiring Customer Service Executives for In

0–5 yrs₹2.6L - ₹3.8LGurugram, India

Job description Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company is a global leader providing business process solutions and services spanning t

0–3 yrs₹1L - ₹3LMumbai, India

HIRING FOR INTERNATIONAL CHAT PROCESS WFO Location: FIRSTSOURCE 1st Floor, Athena Building, Recruitment Team Nearby Prism Tower, Goregaon West 400090. Education

0–3 yrs₹1L - ₹3LMumbai, India

HIRING FOR INTERNATIONAL CHAT PROCESS WFO Location: FIRSTSOURCE 1st Floor, Athena Building, Recruitment Team Nearby Prism Tower, Goregaon West 400090. Education

0–3 yrs₹1L - ₹3LMumbai, India

Responsibilities: Manage customer success through proactive communication and issue resolution Collaborate with cross-functional teams on product enhancements a

6–8 yrsHyderabad, India

Independently interview stakeholders to understand the business question and converts asks into reporting needs. Translate business requirements to use cases with complete data, metric specifications, process/data flows via Visio, aggregated views for data automation and reporting cube needs Defines

Frequently asked questions about Firstsource Solutions

What does Firstsource Solutions do?

Firstsource Solutions is a leading company in the BPO sector. It provides innovative solutions to clients across multiple industries globally.

Where is Firstsource Solutions headquartered?

Firstsource Solutions is headquartered in Mumbai, Maharashtra. The company operates across multiple locations in India and internationally.

How many employees does Firstsource Solutions have?

Firstsource Solutions employs 100001+ professionals worldwide. The company continues to grow and regularly hires across various functions and geographies.

When was Firstsource Solutions founded?

Firstsource Solutions was founded in 2001. Over the years it has grown into a globally recognised organisation in the BPO space.

Who is the CEO of Firstsource Solutions?

The CEO of Firstsource Solutions is Vipul Khanna. The leadership team is committed to driving innovation and employee growth.

Is Firstsource Solutions a good place to work?

Firstsource Solutions is widely regarded as a strong employer in the BPO sector. The company offers structured career paths, learning programmes, and a collaborative work environment.

What is the hiring process at Firstsource Solutions?

The hiring process at Firstsource Solutions typically includes an online application, aptitude or technical assessments, and multiple interview rounds. The process varies by role and experience level.

Does Firstsource Solutions hire freshers?

Yes, Firstsource Solutions actively recruits freshers through campus placement programmes and graduate hiring drives. Entry-level roles are available across technology, business, and operations functions.

What are the career growth opportunities at Firstsource Solutions?

Firstsource Solutions invests in employee development through structured learning platforms, mentorship programmes, and internal mobility. Employees can advance across technical, managerial, and leadership tracks.

What benefits does Firstsource Solutions offer to employees?

Firstsource Solutions offers a comprehensive benefits package that typically includes health insurance, paid leave, retirement benefits, and learning allowances. Specific benefits may vary by location and role level.