Experience
1 - 5 yrs
Salary (CTC)
₹2L - ₹2.5L
Job Location
Tiruchirappalli, India
Vacancy
1
Designation
Desktop Support Engineer L1
Job Type
ONSITE
Job Description
Job Description :-
Position:- Desktop Support Engineer - L1
Qualification:- Any Graduate
Experience:- 1+ Years
Notice Period:- Early Joiners Preffered
Responsibilities:
- Experience in Desktop Support and End-User Computing
- Hands-on experience providing hardware support using ticketing and access tools
- Good knowledge of Windows OS, MS Office, Outlook, VPN connectivity and hardware/software troubleshooting
- Experience in user account management, password resets, Active Directory and printer support
- Basic understanding of network connectivity, email configuration and remote troubleshooting techniques
- Strong communication, customer service and incident management skills with the ability to resolve issues within SLA.