Showing 22 Customer Experience Manager Jobs in Gurugram

Primary Responsibilities: Act as a liaison between sellers and shipment executives. Manage and resolve conflicts with upset clients by providing satisfactory solutions. Follow up with shipping services to ensure timely deliveries. Maintain and organize client data. Develop effective communication ch

Responsibilities: Handle customer queries and complaints Manage bookings, cancellations & refunds Resolve ride-related issues Coordinate with partners & operations Follow up on unresolved concerns Ensure customer satisfaction

Role & responsibilities Respond to customer inquiries via phone, email, chat, and social media promptly and professionally. Resolve product or service problems by clarifying the customer's complaint, determining the cause of the problem, and selecting the best solution. Provide accurate, valid, and

Responsibilities: * Maintain high customer satisfaction ratings through effective communication and issue resolution. * Manage customer queries via phone, email, and chat with empathy and efficiency. Contact HR at 9548942712