Showing 5,508 Cluster Head Jobs in New Delhi

Telesales Team Leader (Malayalam) Roles & Responsibilities Team Management Manage and motivate the telesales team to achieve daily, weekly, and monthly targets. Sales Target Achievement Drive team performance and ensure achievement of revenue, conversion, and call targets. Call Monitoring – Monitor

Team Coaching: Guide agents daily, offer feedback, and help them solve tough issues.Queue Management: Keep response times low and ensure email, chat, or phone queues stay clean.Handling Escalations:

Roles and Responsibilities Manage a team of customer support agents to achieve daily targets and goals. Conduct regular performance reviews, provide feedback, and coach team members for improvement. Develop and implement effective training programs to enhance agent skills and knowledge. Desired Cand

Key Responsibility: Essential Functions/Core Responsibilities Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements Effectively coach direct reports on their pe

We are looking for an experienced and results-oriented Team Leader to manage a team of Tele Sales, drive productivity, ensure quality standards, and achieve business targets. The ideal candidate should have strong people-management, communication, and problem-solving skills. Key Responsibilities: -

Urgent Openings Team Leader in Airoli - Navi Mumbai No of Requirement : 5 Budget : Upto 7.5 LPA to 8 LPA + Monthly Performance variable incentive Date of joining :Immediate Joiners /30 Days Experience: Minimum 1 year of experience as a TL with International Process/Voice & Chat / No Backoffice , No

Role & responsibilities Lead, mentor & motivate a team of agents Drive performance, productivity & quality metrics Track and report key performance indicators like AHT, CSAT, FCR (First Call Resolution), and adherence. Preferred candidate profile 1-3 years as a team lead in voice or non-voice BPO op

Roles and Responsibilities Manage a team of technicians to ensure efficient after-sales service operations. Handle warranty claims, provide technical services, and resolve customer issues promptly. Oversee the entire process from receiving complaints to resolving them effectively. Ensure timely comp

Job Purpose: To lead and manage a team of collection executives and agents in recovering dues from delinquent customers in accordance with company policies, compliance norms, and regulatory guidelines while maintaining customer relationships and minimizing NPAs. Key Responsibilities: Team Management

We're Hiring || Team Leader (Tamil Proficiency) Process: International (Blended) Shifts: Rotational Shift (including night shifts) Working Days: 5 days a week, 2week offs Location - Navi Mumbai Education - Graduate (Experience) required We are looking for candidates who are on paper Team Leader for