Cloud Ops Engineer - US Hours (LATAM. EU etc)

Any region supporting US Hours (LATAM. EU etc)

Key Responsibilities

• Troubleshoot and resolve production and non-production issues within defined SLAs
• Assess incident severity and respond appropriately to minimize customer impact
• Analyze system logs and debug issues to restore services quickly
• Perform root cause analysis (RCA) and recommend preventive measures
• Communicate incident status and updates to stakeholders effectively
• Deploy, monitor, and support application releases across environments
• Identify recurring issues, analyze trends, and propose long-term solutions
• Automate manual processes to improve operational efficiency
• Participate in a 24x7 on-call rotation to ensure continuous support
• Work effectively in a fast-paced, high-pressure environment with flexible schedules

Required Skills Experience

• 5+ years of hands-on experience in application support or cloud operations
• Strong knowledge of operating systems: Linux (OEL, CentOS, Ubuntu, Amazon Linux) and Windows
• Experience with middleware technologies: JBoss, Apache, Tomcat, NGINX
• Familiarity with DevOps tools: Jenkins, Terraform, Git, Ansible
• Scripting skills in Bash/Shell, Python, Perl, or Groovy
• Kubernetes (K8), ArgoCD, HelmChart
• JIRA,Confluance
• Solid understanding of networking concepts: DNS, firewalls, SFTP, file systems, LDAP
• Experience with containerization technologies (e.g., Docker, Kubernetes)

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.