Experience
4 - 5 yrs
Job Location
Pune, India
Vacancy
1
Designation
Lead Business Analyst
Job Type
ONSITE
Job Description
; Must-have Skills: A Lead BA with at least 4-5 yrs in the capacity as a Lead. Has worked in Transformation BA space and lead /guided a team of BA s in a programme/project construct. Comes with experience working in a large global organization like ours (preferably in Banking). Understanding of Contact Center Domain OR Worked in any Banking domain that interfaces with Contact Center. Good-to-have Skills: Chatbot Voicebot exposure, NLU, LLM / GenAI exposure, RM Chat (Whatsapp), Genesys Cloud. Comes with Technical Analysis Background
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