Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Oracle Advanced Access Controls
Good to have skills : NA Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying system anomalies and delivering timely solutions to maintain seamless business operations. The position demands continuous monitoring, troubleshooting, and collaboration with different teams to ensure the stability and reliability of critical software applications within the organization.
Roles Responsibilities:
Expected to be an SME, collaborate and manage the team to perform.
Responsible for team decisions.
Engage with multiple teams and contribute on key decisions.
Provide solutions to problems for their immediate team and across multiple teams.
Lead efforts to improve system performance and reliability through innovative problem-solving.
Mentor junior team members to enhance their technical skills and understanding of system support.
Coordinate with stakeholders to prioritize and address critical issues impacting business continuity.
Professional Technical Skills:
Must To Have Skills:
Proficiency in Oracle Advanced Access Controls.
Strong analytical and problem-solving abilities related to access control and security management.
Experience in diagnosing and resolving complex software issues within enterprise environments.
Ability to work collaboratively with cross-functional teams to implement effective solutions.
Familiarity with system monitoring tools and incident management processes.
Excellent communication skills to clearly articulate technical information to diverse audiences.
The candidate should have minimum 5 years of experience in Oracle Advanced Access Controls.
