Application Support Engineer

Skills Required:

5+ years (Junior) / 8+ years (Senior) in Application Support roles

Hands-on experience with:
o Trintech (Cadency/Reconciliation modules) or similar GL tools
Strong knowledge of:
o Windows Server environments
o IIS
o Active Directory (basic troubleshooting)
Proficiency in:
o Microsoft SQL Server (queries, performance tuning)
Scripting experience in:
o PowerShell (mandatory)
o Python (preferred)
Familiarity with:
o Job schedulers / batch processes
o System monitoring tools
Solid understanding of:
o ITIL processes (Incident, Problem, Change)

Preferred Qualifications

Experience in Finance, Banking, or Retail domains
Exposure to:
o GL systems or accounting workflows
Knowledge of:
o Integration methods (SFTP, APIs, file-based interfaces)
Experience with:
o Cloud platforms (Azure / AWS)
Certification:
o ITIL Foundation (preferred)