Telephone Operator

Greetings !!!

We are hiring for Telephonic Operator/Help Desk

Job Title: Telephonic Operator - Help desk
Department: Front Office
Experience: 0 to 2 years (freshers can apply)
Employment: Full-time

Key Responsibilities:

• Make and receive customer calls professionally.
• Explain Receptionist Activities and provide accurate information.
• Handle customer queries, complaints, and requests.
• Follow up with prospective and existing customers.
• Maintain call records and update customer information.
• Escalate complex issues to the appropriate department.
• Maintain professional communication and customer confidentiality.

Required Skills:

• Good verbal communication skills.
• Basic computer knowledge.
• Ability to speak clearly and confidently.
• Customer-friendly and polite attitude.
• Good listening and problem-solving skills.
• Knowledge of English and local language preferred.

Qualification: 10+2 / Any graduate.

Interested candidates can apply to ta7@vijayadiagnostic.in

Regards

Anusha P