Experience
1 - 6 yrs
Job Location
Amravati, India
Vacancy
1
Designation
Telephone Operator
Job Type
Not specified
Job Description
Job description
- The Telephone Operator is responsible for managing incoming and outgoing calls for the university, ensuring prompt, courteous, and accurate communication.
- The role supports students, staff, faculty, visitors, and external callers by providing information, directing calls, and assisting with general inquiries.
- Answer and route incoming calls to appropriate departments, offices, or individuals using the university s phone or switchboard system.
- Provide accurate information about university services, office hours, events, and campus resources.
- Handle emergency calls by following established protocols and notifying relevant campus authorities.
- Maintain call logs and document inquiries or issues as needed.
- Assist with directory updates to keep contact information current. Offer courteous and professional customer service to all callers.
- Support administrative tasks such as data entry, email documentation, or updating communication systems.
- Report technical issues with telephone or communication equipment to IT support.
No Referrers Available
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