Experience
1 - 3 yrs
Job Location
Chennai, India
Vacancy
1
Designation
Technology Support Specialist
Job Type
Not specified
Job Description
- Provide technical assistance and support to customers via phone, email, or chat.
- Troubleshoot and resolve technical issues efficiently and professionally.
- Collaborate with internal teams to resolve complex technical issues.
- Develop and maintain technical documentation and knowledge base articles.
- Analyze customer feedback and suggest improvements to the tech support process.
- Stay up-to-date with new technologies and trends in the industry.
