Experience
1 - 4 yrs
Job Location
Bengaluru, India
Vacancy
1
Designation
Senior Customer Service Associate
Job Type
Not specified
Job Description
Provides pre- and post-sale customer service and support across multiple sub families. Delivers timely responses to customer inquiries by telephone, email or website chatbot in an in- or outbound service center consistent with service and quality standards. Processes customer orders, bills and accounts, and applications for service, maintenance and termination. Troubleshoots and resolves customer complaints.
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