Job Description
Responsibilities:
Design and deliver world-class training content (presentation, playbooks, videos, etc.) to support training programs and self-paced learning in close collaboration with subject matter experts, sales and product marketing
Build/maintain a stable of Subject Matter Experts (SMEs) and co-facilitators
Facilitate and deliver training and certification
Deliver training utilizing value selling methodologies and techniques
Schedule and manage end to end training programs, which could include a series of trainings delivered via live and eLearning based platforms
Create and align sales and customer success specific training content based on the organization s objectives
Create and update training content in our central library (LMS/other system) for training and development programs and materials, ensuring up-to-date information which can be easily accessed by marketing and sales personnel
Work with our training coordinator to schedule trainings
Track/measure the impact of your trainings and adapt the curriculum accordingly
Become knowledgeable on the Quick Base product and effectively articulate value proposition and benefits
Create innovative approaches to improving seller and customer success performance
Success in the role will include accelerated ramp time for new reps, increase in the percentage of the sales reps hitting quota, increased productivity, and the effectiveness of sales resources and materials
Qualifications:
- 5 years Sales Experience
- 3-5 years of Sales Training/Facilitation Experience
- Proven track record incorporating Instructional Design/Adult Learning principles into content development
- Training Facilitation, Coaching Certification Expertise
- Exceptional follow-through and attention to detail, with consistent follow-up practices
- Highly proficient in Microsoft Office (Excel, Word, Outlook and PowerPoint) and familiarity with sales tools like CRM (Quick Base), Outreach, LinkedIn Navigator, Discover.org, etc.
- Extremely flexible, highly organized and able to easily shift priorities
- Detail-oriented
- Ability to function in a fast-paced environment
- Exceptional Written Verbal Communication
- Proactive problem-solving skills
- Strong Process/Project Management mindset and orientation
Interpersonal Skills:
- You delight your customers and partners with excellence
- You nail the fundamentals and sweat the details
- You never stop short of delivering awesome
- You deliver exceptional results so others can count on you
- You thrive to develop yourself to do the best work of your life