Job Description
Calling Existing Restaurant Partners and explaining how to use the app ( For Top GMV Contributing partners )
Reactivating closed P0/ P1 restaurants by solving their issues.
Educating partners about the importance of RHI metrics and keeping a track on them.
Serviceability check on a regular basis for the Top GMV Contributing Restaurants
Doing RCA for basic RHI Metrics like Restaurant Driven Cancellations, IGCC, Prep Time & Acceptance. Identifying Defaulters and driving improvement in their metrics
Making reports and showing city/ spoc level metrics for each charter
Driving Improvement in RHI via Sales Team
Partner App training to the new onboarded P0/ P1 Restaurants
Deep diving into menu level improvements for IGCC, Slot level timings updation / trimming to drive improvement in Supply Consumer Experience
Sharing Central Processes with City teams and ensuring phone No/ email id/ timings request as received are updated within a specified TAT