Receptionist/Hotel Clerk/Front Office Assistant

We are looking for a highly skilled and experienced Receptionist/Hotel Clerk/Front Office Assistant to join our team in Delhi. The ideal candidate will have excellent communication skills, be able to work well under pressure, and provide top-notch customer service.

Roles and Responsibility

• Manage the front office, handle incoming calls, and respond to queries professionally.
• Greet visitors, answer questions, and direct them to relevant personnel or departments.
• Maintain accurate records of hotel transactions, including room assignments and guest information.
• Coordinate with other departments to ensure seamless operations and high-quality service delivery.
• Handle complaints and resolve issues promptly and courteously.
• Provide exceptional customer service by being attentive, responsive, and courteous to guests.

Job Requirements

• Excellent communication and interpersonal skills are essential.
• Ability to work well under pressure and manage multiple tasks simultaneously is required.
• Strong problem-solving skills and attention to detail are necessary.
• Proficiency in using computer systems and software applications is expected.
• A graduate degree in any field is preferred.
• Experience in a similar role within the hospitality industry is an asset.

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