Job Description
JOB DETAILS
Client Interaction: Greet clients and visitors in a professional and welcoming manner.
- Enquiry Management: Handle client inquiries via phone, email, and in-person, providing accurate information on services and procedures.
- Appointment Scheduling: Manage bookings and appointments, ensuring a smooth client flow.
- Billing and Payments: Perform billing operations, manage payment collections, and maintain accurate financial records.
- Administrative Support: Handle patient-related paperwork, including consent forms, medical histories, and other documents.
- Communication: Coordinate with clinic staff, including doctors and assistants, to ensure efficient operations.
- General Office Duties: Maintain a clean and organized front desk and waiting area, order office supplies, and manage day-to-day administrative tasks.
Requirements:
- Education: Minimum HSC (12th Grade Pass). Any additional certifications in administration or office management will be a plus.
- Language Skills: Must be fluent in English. Knowledge of Hindi and Marathi will be beneficial.
- Computer Proficiency: Proficient in MS Office, emails, and other office-related software.
- Customer Service Skills: Strong interpersonal skills, with the ability to manage high-end clientele.
- Experience: Prior experience in a clinic, spa, or similar environment is preferred but not required.
Working Hours:
- 10:00 AM to 7:00 PM (may require flexibility based on client appointments).
FUNCTIONAL AREA
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