Experience
3 - 7 yrs
Job Location
Mumbai, India
Vacancy
1
Designation
Receptionist
Job Type
ONSITE
Job Description
We are looking for a highly skilled and experienced Receptionist to join our team in Mumbai. The ideal candidate will have 3-7 years of experience, excellent communication skills, and the ability to provide top-notch customer service.
Roles and Responsibility
- Greet and welcome guests professionally.
- Maintain a tidy and presentable front desk with all necessary materials.
- Address product complaints and provide required services promptly.
- Answer and redirect incoming calls or take messages efficiently.
- Handle incoming letters, packages, and other correspondence appropriately.
- Keep updated records and files organized.
- Support the sales team by preparing quotations and presentations.
- Record interactions and transactions of customers, including details of complaints, inquiries, and comments.
Job Requirements
- Graduate in any discipline.
- Basic concepts of Excel and PPT are required.
- Good oral and written communication skills in English and Hindi.
- Well-groomed and presentable personality.
- Strong organizational and multi-tasking abilities.
- Customer service orientation is essential.