Showing 12 Quality Analyst Jobs in Hyderabad

Skill required: Next Generation Customer Operations - Service Desk Non-Voice Support Designation: Quality Auditing Associate Qualifications: Any Graduation Year

Job Description Role: Salesforce Commerce Support Analyst Experience: 3 to 8 Years Location: Chennai/ Bangalore/Hyderabad Work Mode: WFO- Hybrid Shift Timing: 4:30PM 2:30AM Skills - Salesforce Commerce Cloud Business Analyst Support/ QA experience Role Summary We are seeking a skilled and dedicated

Job Summary Job Family : Coding Quality OP (India) Travel Required : None Clearance Required : None What You Will Do Plans, monitors, direct and evaluate QA production on a daily basis. Ensures that daily schedules are met and communicates with Director, and Coding Operations if situations occur tha

IntouchCX is hiring Quality Analysts for its International Process. If you have experience in an International Voice Process and are looking to build your career in Quality. Eligibility Criteria: Minimum 1 year of experience in an International Voice Support/International Voice Process (Mandatory) P

Roles and Responsibilities Conduct call audits to ensure compliance with quality standards and processes. Provide feedback on calls to improve agent performance and customer satisfaction. Monitor calls using QC tools such as CSAT, KPIs, SLA, TNI, TNA, Coaching, Fishbone, PIP, RCA (Root Cause Analysi

Job Profile : Collections Test Analyst Roles and Responsibilities: Analysis of business requirements and static testing. Prepare detailed test plan, test scripts and test cases by understanding the business logic and user requirements. Working in Agile mode. Estimations on testing requirements. Crea