Experience
10 - 20 yrs
Job Location
Chennai, India
Vacancy
1
Designation
Principal Architect
Job Type
Not specified
Job Description
Roles and Responsibilities :
- Design and implement ITSM solutions using ServiceNow platform to meet business requirements.
- Collaborate with cross-functional teams to identify process improvements and optimize IT processes.
- Develop technical roadmaps for ITSM projects, ensuring alignment with business objectives.
- Provide expert guidance on architecture best practices, design patterns, and implementation strategies.
Job Requirements :
- 10-20 years of experience in IT services & consulting industry.
- Strong understanding of ServiceNow platform, including its modules (e.g., incident management, problem management).
- Proven track record in designing and implementing ITSM solutions using ServiceNow.
- Excellent architectural skills with ability to develop comprehensive designs for complex systems.