Experience
5 - 8 yrs
Job Location
Chennai, India
Vacancy
1
Designation
Application Support Engineer
Job Type
Not specified
Job Description
Job Description
SN
Required Information
Details
1
Role
Application Support Engineer
2
Required Technical Skill Set
Peoplesoft FSCM ,
3
Desired Experience Range
5-8 years in Peoplesoft FSCM
4
No of Requirements
1
4
Location of Requirement
Chennai / Kolkatta
Desired Competencies (Technical/Behavioral Competency )
Must-Have
- Lead technical development and customization of PeopleSoft FSCM modules (GL, AP, AR, Purchasing, Asset Management, etc)
- Translate functional requirements into technical specifications and deliverables for Minor enhancements
- Perform system upgrades, patches, and performance tuning
- Troubleshoot and resolve technical issues across FSCM modules
- Collaborate with functional teams to ensure alignment of technical solutions with business needs
- Support testing activities including unit, system, integration, and UAT
- Document technical designs and provide knowledge transfer to internal teams
Good-to-Have
- Proficiency in PeopleTools (Application Designer, PeopleCode, App Engine, Component Interfaces)
- Experience with PeopleSoft FSCM 9
2 and PeopleSoft Update Manager (PUM)
- Familiarity with Oracle or SQL Server databases
- Strong SQL and SQR development skills
- Excellent problem-solving and communication skills
SN
Responsibility of / Expectations from the Role
1
Perform Technical Triage for incidents ( tickets) raised by user
2
Adhere to SLA s committed to customer for response , resolution etc of Incidents
3
Perform RCA for priority 1 /2 incidents
4
Perform permanent fixes for repeatable issues
5
Minor enhancements based on business request
Type
Details of The Role (For Candidate Briefing)
Reporting To Which Role
Delivery Manager
Size of the Team, if any Reporting to this Role
NA
On-site Opportunity
Potential opportunity in People Soft upgrade projects in future
Unique Selling Proposition (USP) of The Role
Will be supporting the critical financial application for a US based grocery retailer actively adopting AI-led engineering practices across the SDLC
Team members are encouraged to contribute to automation initiatives, including self-healing systems, predictive monitoring, and AI/ML-based analytics
Team members are encouraged to contribute to automation initiatives, including self-healing systems, predictive monitoring, and AI/ML-based analytics
Details of The Project (A short Briefing on the Project may be attached with this document for candidate- briefing)
It may be shared with external stakeholders like job-agencies etc
It may be shared with external stakeholders like job-agencies etc
Managed Services Engagement with End to End Ownership for a Florida based grocery retailer