Junior GenAI Engineer

Agentic AI-native order-to-cash platform that automates billing, revenue recognition, and SaaS metrics in one unified systeM - Contribute to CS Copilot - a real-time assistant for customer success teams, spanning STT pipelines, live transcription, and LLM-powered suggestions - Work on LLM-powered document understanding features - extracting structured, reliable data from unstructured enterprise documents - Help build AI feature UIs - learning to own the interface layer, not just the model integration - Contribute to eval frameworks - learning to define what working means for AI features and help catch regressions - Support model selection and integration decisions - learning to choose the right provider and approach for each use case - Assist with AI platform reliability - observability, fallback behaviour, and graceful degradation when models fail - Work closely with product, customer success, and the full-stack engineer - learning how AI features become usable and trusted by real users As a Junior GenAI Engineer, you will contribute to the AI layer of our product - working on features that make us intelligent.
This is not a research role and not a prompt-engineering role.
You will learn to build production AI systems that enterprise clients depend on, under the guidance of senior engineers.
Reliability, observability, and rigorous evals matter as much as the AI capability itself, and you will grow into full ownership over time.