Job Description
Key Responsibilities:
- Assist in coordinating and scheduling emails and calls to potential clients in the North
American market.
- Manage and update leads within our designated CRM portal, ensuring accurate and up-to-
date information.
- Collaborate with the sales and marketing team to prepare engaging and informative
content for presentations, pitches, and communications.
- Summarize and document all sales activity, interactions, and outcomes, compiling a
comprehensive report every fortnight.
- Work closely with the business development head to implement strategies and tactics to
maximize outreach and conversion rates.
- Provide support in tracking and analyzing sales metrics to identify areas for improvement
and growth.
- Assist in maintaining a high level of customer satisfaction by promptly addressing inquiries
and providing exceptional service.
- Regularly communicate and collaborate with team members to share insights, updates,
and recommendations.
Requirements:
- Previous experience in a sales support or administrative role preferred.
- Familiarity with CRM systems and lead management processes.
- Excellent written and verbal communication skills.
- Strong organizational skills with the ability to manage multiple tasks and prioritize
effectively.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Self-motivated, detail-oriented, and adaptable to changing priorities.
- Ability to work collaboratively in a team environment.
- Knowledge of the North American market and cultural nuances is a plus.