Housekeeping

Key Responsibilities

Cleaning Maintenance

• Clean and sanitize guest rooms, corridors, public areas, restrooms, and back-of-house areas

• Ensure floors, carpets, furniture, and fixtures are clean and in good condition

• Report maintenance issues, damages, or safety hazards promptly

Guest Service Support

• Respond to guest requests for extra amenities, towels, or room service items

• Maintain discretion, professionalism, and courteous behavior when interacting with guests

• Ensure rooms are prepared according to hotel or facility standards

Inventory Supplies

• Maintain housekeeping supplies, linens, and cleaning equipment

• Assist in stock management, including requesting and replenishing items as needed

• Follow proper procedures for handling cleaning chemicals and equipment

Safety Compliance

• Follow health, safety, and sanitation guidelines

• Ensure compliance with organizational policies and standard operating procedures (SOPs)

• Maintain confidentiality and professionalism in all tasks

Teamwork Coordination

• Collaborate with other housekeeping staff, front desk, and maintenance teams

• Assist in training or guiding new housekeeping team members

• Participate in inspections and quality checks of rooms and public areas

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