Gold Loan Officer

Responsibilities

• Evaluate the purity and value of gold brought in by customers.
• Process and verify loan applications against gold collateral.
• Ensure compliance with financial regulations and company policies.
• Maintain detailed records of loan transactions and gold appraisals.
• Provide exceptional customer service and address customer queries.
• Promote gold loan products and services to potential customers.
• Conduct periodic audits and reviews of gold loan cases.

Qualifications

• Bachelors degree in Finance, Business, or a related field.
• Proven experience in banking or financial services, preferably in gold loans.
• Strong understanding of financial regulations and compliance.
• Excellent customer service and communication skills.
• Detail-oriented with strong analytical abilities.

Skills

• Gold evaluation
• Loan processing
• Financial analysis
• Customer service
• Compliance management
• Record-keeping
• Sales promotion
• Microsoft Office Suite