Deputy Quality Manager

Role & responsibilities

• Lead end-to-end quality assurance activities across incoming, in-process, and final inspections.
• Ensure compliance with IATF 16949, customer-specific requirements, and quality standards.
• Drive customer complaint resolution using 8D, 5 Why, and root cause analysis methodologies.
• Monitor and improve key quality KPIs such as PPM, COPQ, and rejection rates.
• Lead internal audits, process audits, and support external/customer audits.
• Develop and implement corrective and preventive actions (CAPA) for quality issues.
• Ensure effective implementation of APQP, PPAP, FMEA, MSA, and SPC (Core Tools).
• Manage supplier quality performance and coordinate supplier development activities.
• Lead and mentor the quality team to achieve operational excellence.
• Coordinate with Production, Maintenance, and NPD teams for quality improvements.
• Ensure calibration and maintenance of inspection and measuring equipment.
• Drive continuous improvement initiatives through Kaizen, Lean, and Six Sigma practices.
• Prepare and present quality reports to management and customers.
• Ensure adherence to quality documentation, SOPs, control plans, and work instructions.
• Support new product development and successful customer project launches.

Preferred candidate profile

• Preference for candidates with experience in sheet metal stamping, welding, tube bending, and fabrication processes.
• Strong knowledge of IATF 16949, ISO 9001, APQP, PPAP, FMEA, MSA, SPC, and Control Plans.
• Hands-on experience in handling OEM/Tier-1 customer audits and customer complaint resolution using 8D methodology.
• Good understanding of GD&T, engineering drawings, and inspection techniques.
• Proficient in the use of quality measuring instruments such as CMM, Vernier, Micrometer, Height Gauge, etc.
• Experience in leading teams, driving continuous improvement initiatives, and cross-functional collaboration.
• Strong analytical, problem-solving, communication, and leadership skills.
• Experience with automotive customers such as Hyundai, Tata Motors, Mahindra, Maruti Suzuki, or other OEMs/Tier-1 suppliers will be an added advantage.