Deputy Manager Quality Corporate Office High-Rise Buildings

Position

Deputy Manager Quality

Department

Quality Assurance & Quality Control (QA/QC)

Location

Corporate Office (Frequent Travel to Project Sites)

Reporting To

Head – Quality / General Manager – Projects

Experience

10–15 Years

Qualification

• B.E./B.Tech in Civil Engineering
• M.Tech (Preferred)
• Lead Auditor – ISO 9001 (Preferred)
• Certification in Quality Management/QA-QC (Preferred)

Job Purpose

To establish, monitor, and continuously improve the Quality Management System (QMS) across multiple high-rise building projects. The role is responsible for driving quality excellence, standardizing construction practices, conducting audits, ensuring compliance with quality standards, and supporting project teams in delivering defect-free projects.

Key Responsibilities

Corporate Quality Management

• Develop and implement quality policies, SOPs, checklists, and inspection procedures across all projects.
• Standardize quality practices for all high-rise building projects.
• Ensure compliance with the organization's Quality Management System (QMS).
• Drive continuous improvement initiatives across multiple project sites.

Multi-Site Quality Monitoring

• Monitor quality performance across multiple high-rise building projects.
• Conduct periodic site visits and quality inspections.
• Review project quality KPIs and identify improvement opportunities.
• Support project teams in resolving critical quality issues.

Quality Audits

• Plan and conduct internal quality audits across all project locations.
• Ensure compliance with approved drawings, specifications, IS Codes, and client requirements.
• Track audit observations and ensure timely closure of corrective and preventive actions (CAPA).
• Prepare audit reports and present findings to management.

QA/QC Management

• Review and approve Inspection & Test Plans (ITPs), Method Statements, and Quality Assurance Plans (QAPs).
• Ensure proper implementation of QA/QC procedures across projects.
• Monitor material quality, laboratory testing, cube test results, and third-party inspections.
• Review NCRs (Non-Conformance Reports) and drive corrective actions.

Technical Support

• Provide technical guidance to site QA/QC engineers and project teams.
• Resolve quality-related issues in structural, architectural, waterproofing, finishing, and MEP works.
• Conduct root cause analysis for recurring defects and implement preventive measures.

Vendor & Contractor Quality

• Evaluate contractor and vendor quality performance.
• Conduct supplier quality audits where required.
• Ensure materials received at sites comply with project specifications and approved standards.

Documentation & Compliance

• Review quality documentation, inspection records, and handover dossiers.
• Ensure proper maintenance of QA/QC documentation across all sites.
• Ensure compliance with ISO 9001 and company quality procedures.

Training & Capability Building

• Conduct quality awareness programs and technical training for site teams.
• Mentor QA/QC engineers and project execution teams on best practices.
• Develop competency enhancement programs for quality personnel.

Stakeholder Management

• Coordinate with clients, consultants, architects, structural engineers, and project teams on quality matters.
• Participate in client quality meetings and management review meetings.
• Present quality performance dashboards to senior leadership.

Key Skills

• High-Rise Building Construction Quality
• QA/QC Management
• RCC & Structural Quality
• Architectural & Finishing Quality
• MEP Quality Coordination
• Internal Quality Audits
• Root Cause Analysis (RCA)
• CAPA Management
• ISO 9001 Quality Management System
• Quality Documentation & Compliance
• Material Inspection & Testing
• Vendor Quality Management
• Risk Assessment
• Project Quality Reviews
• Team Leadership

Software Knowledge

• AutoCAD
• MS Office (Excel, PowerPoint, Word)
• MS Project / Primavera (Preferred)
• ERP / SAP (Preferred)
• Quality Management Systems (QMS)

Key Competencies

• Leadership & Team Management
• Strategic Thinking
• Strong Analytical Skills
• Problem Solving
• Decision Making
• Communication & Stakeholder Management
• Attention to Detail
• Continuous Improvement Mindset
• Result Orientation
• Ability to manage multiple projects simultaneously

Preferred Industry Experience

• High-Rise Residential Projects
• Commercial Buildings
• Mixed-Use Developments
• Real Estate Developers
• EPC Construction Companies

Preferred Companies

• L&T Construction
• Shapoorji Pallonji
• Tata Projects
• NCC Limited
• Ahluwalia Contracts
• Capacit'e Infraprojects
• Sobha Ltd.
• Prestige Group
• Brigade Group
• My Home Constructions
• Aparna Constructions
• DLF
• Godrej Properties
• Puravankara

Key Performance Indicators (KPIs)

• Reduction in quality defects and rework.
• Closure of audit observations within agreed timelines.
• Compliance with QMS and project quality standards.
• Improvement in first-time-right execution.
• Timely closure of NCRs and CAPAs.
• Customer/client quality satisfaction.
• Standardization of quality processes across all projects.
• Zero major quality non-conformances during client audits.