Experience
1 - 2 yrs
Salary (CTC)
₹2L - ₹3L
Job Location
Mumbai, India
Vacancy
2
Designation
Customer Care Executive
Job Type
Not specified
Job Description
- Handle customer queries via calls, WhatsApp, email, and social media
- Resolve issues related to orders, returns, refunds, and exchanges
- Coordinate with logistics and internal teams for order tracking
- Maintain a professional and empathetic approach in all interactions
- Ensure quick resolution and maintain TAT
- Record customer feedback and highlight recurring issues