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Customer Care Executive

XPREZTO
Posted on

Experience
1 - 5 yrs
Job Location
India
Vacancy
1
Designation
Customer Care Executive
Job Type
Not specified

Job Description

Job Description

  • contact businesses or private individuals by phone
  • deliver prepared sales scripts to persuade potential customers to purchase a product or service
  • describe products and services
  • respond to questions
  • identify and overcome objections
  • take the customer through the sales process
  • obtain customer information
  • obtain possible customer leads
  • maintain customer/potential customer data bases
  • follow up on initial contacts
  • complete records of telephonic interactions, orders and accountsQualifications
  • communication skills
  • Problem solving
  • adaptability
  • negotiation skills
  • stress tolerance
  • high energy level
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