Experience
1 - 3 yrs
Salary (CTC)
₹1L - ₹3.5L
Job Location
Kolkata, India
Vacancy
3
Designation
Manager Client Servicing
Job Type
Not specified
Job Description
Roles and Responsibilities
- Manage client relationships to ensure high levels of customer satisfaction and retention.
- Oversee branch operations, including insurance policy processing, documentation, and compliance management.
- Develop and implement effective CRM strategies to drive business growth and improve customer engagement.
- Ensure timely resolution of customer complaints and issues through efficient escalation procedures.
- Collaborate with internal teams to identify opportunities for process improvements and implement changes as needed.