Client Servicing Manager

We are looking for a highly skilled and experienced Client Servicing Manager to join our team at Whizz HR. The ideal candidate will have a strong background in client servicing and relationship management, with excellent communication and interpersonal skills.

• Develop and implement effective client servicing strategies to ensure high levels of customer satisfaction.
• Build and maintain strong relationships with clients, understanding their needs and providing tailored solutions.
• Collaborate with internal teams to deliver exceptional client experiences and resolve issues promptly.
• Identify new business opportunities and grow existing accounts through strategic planning and execution.
• Provide exceptional customer service, responding to inquiries and resolving complaints professionally.
• Analyze client feedback and market trends to improve services and offerings.

• Proven experience in client servicing or relationship management, preferably in the HR industry.
• Excellent communication, interpersonal, and problem-solving skills, with the ability to work effectively with diverse stakeholders.
• Strong analytical and organizational skills, with attention to detail and the ability to prioritize tasks.
• Ability to work in a fast-paced environment, meeting deadlines and delivering results.
• Experience with CRM software and other tools used in client servicing is an asset.
• Strong knowledge of HR principles and practices, with the ability to apply them in a client-facing context.