About CleverTap
CleverTap is an omnichannel customer engagement and user retention platform that helps brands create individualized experiences, drive user engagement, and delight customers.
CleverTap is the world’s leading AI-first, all-in-one customer engagement and retention platform, redefining how brands build lasting customer relationships in the Agentic era. Powered by its proprietary CleverAI™ Decisioning Engine and the Agentic Universe, CleverTap enables autonomous, real-time decision-making that helps organizations deliver 1:1 individualized experiences at scale while maximizing ROI.
Its unified platform brings together an AI-native Personalization Engine, automated Journey Orchestration, its proprietary Customer Data Platform – TesseractDB™, and deep customer and product analytics to power truly intelligent, self-optimizing engagement across channels including mobile, web, email, SMS, WhatsApp, and more. By seamlessly connecting data, insights, and activation, CleverTap ensures every interaction is contextual, coordinated, and conversion-driven.
Recognized as a Leader in the 2026 Gartner® Magic Quadrant™ for Personalization Engines and a Strong Performer in The Forrester Wave™, CleverTap is at the forefront of the shift from campaign-led marketing to agent-led growth. Trusted by more than 2,000 global brands including IKEA, Tesco, Burger King, Levi’s, Decathlon, Domino’s, 7-Eleven, Jio, Grab, Carousell, and Emirates NBD, CleverTap helps businesses drive measurable growth through meaningful, autonomous customer engagement.
Backed by Accel, Peak XV Partners, Tiger Global, CDPQ, and 360 One, CleverTap has 600+ employees across offices in the US, Europe, the Middle East, Asia, and LATAM.
Vision
We empower digital brands to increase customer retention and lifetime value with the help of data, personalization, deep-tech, and automation.
Mission
Provide technologies & innovation to help brands build strong customer relationships
Culture & Life
CleverTap emphasizes a culture of innovation, collaboration, and customer focus. They strive to create an inclusive and supportive environment where employees can learn, grow, and make a meaningful impact.
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Frequently asked questions about CleverTap
What does CleverTap do?
CleverTap is a leading company in the Software Product sector. It provides innovative solutions to clients across multiple industries globally.
Where is CleverTap headquartered?
CleverTap is headquartered in Mountain View, California. The company operates across multiple locations in India and internationally.
How many employees does CleverTap have?
CleverTap employs 501-1000 professionals worldwide. The company continues to grow and regularly hires across various functions and geographies.
When was CleverTap founded?
CleverTap was founded in 2013. Over the years it has grown into a globally recognised organisation in the Software Product space.
Who is the CEO of CleverTap?
The CEO of CleverTap is Sunil Thomas. The leadership team is committed to driving innovation and employee growth.
Is CleverTap a good place to work?
CleverTap is widely regarded as a strong employer in the Software Product sector. The company offers structured career paths, learning programmes, and a collaborative work environment.
What is the hiring process at CleverTap?
The hiring process at CleverTap typically includes an online application, aptitude or technical assessments, and multiple interview rounds. The process varies by role and experience level.
Does CleverTap hire freshers?
Yes, CleverTap actively recruits freshers through campus placement programmes and graduate hiring drives. Entry-level roles are available across technology, business, and operations functions.
What are the career growth opportunities at CleverTap?
CleverTap invests in employee development through structured learning platforms, mentorship programmes, and internal mobility. Employees can advance across technical, managerial, and leadership tracks.
What benefits does CleverTap offer to employees?
CleverTap offers a comprehensive benefits package that typically includes health insurance, paid leave, retirement benefits, and learning allowances. Specific benefits may vary by location and role level.