Caretel Infotech

Caretel Infotech

Caretel Infotech specializes in IT-enabled services, including call center and BPO solutions, enhancing business operations across major Indian cities.

Analytics & KPOFounded 20045001-10000 employeesPrivateDelhi/NCR, New Delhi

About Caretel Infotech

Caretel Infotech specializes in IT-enabled services, including call center and BPO solutions, enhancing business operations across major Indian cities.

Caretel is part of Dalmia group (A leading Indian company conglomerate with GHCL, as a flagship company). Caretel is well-established processes, confirming to ISO 9001:2008 & ISO 27001 and ISO 22301 standards. Caretel provides the following services , Call center services,IVRS development , BPO services, Software Development, Data entry , Consulting. The company operates IT enabled services in top business cities of India including Delhi, Mumbai, Calcutta, Chennai, Pune, Noida . Caretel is again one of the most geographically diverse IT enabled operations in the country. It has a rich experience of handling millions CTI (Computer telephony integration) calls per annum, along with large back-office operation.

Vision

Our vision is of faithful customers in valuable, lasting relationships with your company. We can achieve this by joining forces with you as your high-achieving international business process outsourcing partner.

Mission

Our mission is to improve your customer relationships further every day. We achieve this thanks to our high-quality work, highly qualified staff, excellent management, and modern technology and standards.

A little more about Caretel Infotech

Headquarters
Delhi/NCR, New Delhi, India
Ownership
Private
Largest Office
New Delhi (11 offices)

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Frequently asked questions about Caretel Infotech

What does Caretel Infotech do?

Caretel Infotech is a leading company in the Analytics & KPO sector. It provides innovative solutions to clients across multiple industries globally.

Where is Caretel Infotech headquartered?

Caretel Infotech is headquartered in Delhi/NCR, New Delhi. The company operates across multiple locations in India and internationally.

How many employees does Caretel Infotech have?

Caretel Infotech employs 5001-10000 professionals worldwide. The company continues to grow and regularly hires across various functions and geographies.

When was Caretel Infotech founded?

Caretel Infotech was founded in 2004. Over the years it has grown into a globally recognised organisation in the Analytics & KPO space.

Who is the CEO of Caretel Infotech?

The CEO of Caretel Infotech is . The leadership team is committed to driving innovation and employee growth.

Is Caretel Infotech a good place to work?

Caretel Infotech is widely regarded as a strong employer in the Analytics & KPO sector. The company offers structured career paths, learning programmes, and a collaborative work environment.

What is the hiring process at Caretel Infotech?

The hiring process at Caretel Infotech typically includes an online application, aptitude or technical assessments, and multiple interview rounds. The process varies by role and experience level.

Does Caretel Infotech hire freshers?

Yes, Caretel Infotech actively recruits freshers through campus placement programmes and graduate hiring drives. Entry-level roles are available across technology, business, and operations functions.

What are the career growth opportunities at Caretel Infotech?

Caretel Infotech invests in employee development through structured learning platforms, mentorship programmes, and internal mobility. Employees can advance across technical, managerial, and leadership tracks.

What benefits does Caretel Infotech offer to employees?

Caretel Infotech offers a comprehensive benefits package that typically includes health insurance, paid leave, retirement benefits, and learning allowances. Specific benefits may vary by location and role level.