Experience
Up to 3 yrs
Salary (CTC)
₹50k - ₹2.8L
Job Location
Kolkata, India
Vacancy
2
Designation
Brach Operation Manager
Job Type
ONSITE
Job Description
- Claims & Service: Oversee end-to-end health insurance operations, including policy issuance, customer service, and hospital network coordination.
- Compliance & Audit: Ensure strict adherence to regulatory guidelines (IRDAI), internal policies, and security protocols.
- Team Leadership: Supervise, train, and mentor branch staff, conducting performance reviews to maintain high service standards.
- Operational Efficiency: Analyze daily workflows, identify bottlenecks, and implement improvements to reduce manual processes.
- Financial Management: Manage petty cash, monitor branch expenses, and track business targets.
- Relationship Management: Handle client escalations, resolve complaints.
Fresher's can also apply