Branch Operation Manager - MB

Responsibilities

• Support branch operations, sales, and customer service.
• Assist in achieving branch business targets.
• Handle customer transactions and resolve complaints.
• Ensure compliance with KYC, AML, CFT, and bank policies.
• Authorize transactions within approved limits.
• Oversee ATM operations, branch assets, and security items.
• Supervise frontline staff and ensure service excellence.
• Perform additional duties assigned by management

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