Assistant Manager - Customer Escalations

• Manage and resolve complex customer complaints and issues professionally.
• Develop and implement effective strategies to improve customer satisfaction and reduce escalations.
• Collaborate with internal teams to resolve customer issues promptly and efficiently.
• Analyze customer feedback and provide insights to enhance overall customer experience.
• Train and guide team members on best practices for resolving customer complaints.
• Monitor and report on key performance indicators related to customer escalations.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.