Job Description
Application support engineer, job responsibilities describe a role on the Employee Systems team. The team is responsible for building and managing a suite of core application services for a number of applications, and works with software engineers, dev-ops engineers and technical project managers, to automate and improve end user experience and manageability. The direction is to strive for automation to ensure reliability at the highest level. You will work with technologies including GenAI, OS X, iOS, Oracle, MongoDB, Restful web services, and web platform technologies including Spring, Apache, and more. The Employee Systems team is responsible to build Employee related business applications. You will be a generalist, able to be flexible in roles yet have an in depth knowledge of enterprise systems and platforms to build innovative applications and custom solutions that serve all Apple Employees.
- You will help engineer and maintain innovative software applications.
- The Application Support Engineer will not only support operations, but also work closely with the development engineers within the team to aid in architectural design and assist with implementation of complex features/fixes.
- You will be responsible to improve the performance, availability, scalability and monitoring of all of Employee Systems.
- You will work closely with business partners, other engineering teams, quality assurance and management.
- This is a hands on support and coding role and you must be able to coordinate with a global team.
- At Apple, code quality and functional quality is always at the forefront and one of the keys measures of Success.
- Be able to work well in a fast paced environment.