Experience
5 - 10 yrs
Job Location
Chennai, India
Vacancy
1
Designation
Application Support Analyst
Job Type
Not specified
Job Description
The opportunity:
HVDC (High Voltage Direct Current) is a product group in Hitachi Energy, which develops, manufactures and sells DC transmission systems on a global market. HVDC technology is used to transmit electricity over long distances and for power transmission via submarine cables. It is also used to connect power systems. Are you looking for a new challenge in an exciting, high-tech environmentJoin Hitachi Energy as an Application Support Analyst where yousupport and train users in PLM Engineering apps,provide documentation and training materials.As an Application Support Analyst youwill alsobe involved in projects and processandmaintaining of it.Everyone has different skills and competencies, and we are interested in learning more about you and what you can contribute with.
How youll make an impact:
- Responsible for supporting our global PLM Engineering apps users (e.g. Teamcenter, Active Workspace, NX, Engineering Base, BIM / ACC and Polarion).
- Responsible for application documentation, creation of guidelines and training material.
- Support and maintain our 3D standard libraries.
- User license and access management, solving and managingsupport issuescontinuously.
- Support and train our Global users and Power Users.
- Reportingand collaborating with3rd line support (Vendor and Application Suppliers).
- Arranging User and Power User meetings.
- Provide user support and training across departments
- You will be responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.
- Living Hitachi Energy''s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.
Your background:
- You have beenworking with PLM Engineering apps for at least 5 years or more.You have a deep knowledge ofPLM Engineering apps Modelling, assemblies, and drafting.
- Have skills in PLM Engineering apps functionality and standard part librariesand good knowledge in Teamcenter.
- Knowledge from HVDC design and engineering is qualifying.
- You have a high level of integrity and dependabilityand can easily and professionally handle different types of personalities in a diverse and multicultural environment.
- You are a driven, self-motivatedteam playerwithgreat collaborative skills, you listen and evaluate ideas and communicate improvements and development opportunities.
- Should have knowledge of ITIL. Strong understanding of PLM principles and lifecycle management.
- Ability to work collaboratively in cross-functional teams.
- Excellent communication skills in English, oral and written. Able to communicate in Swedish is considered as advantage.Its important that you communicate well at all levels of the organization and get your messages across in a logical and clear way.