Job Description
Job Description
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Build, analyze, and monitor Power BI dashboards to ensure successful data ingestion and validation.
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Utilize SQL to perform data queries and support analysis for data integrity checks and troubleshooting.
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Assist the ANZ team with application monitoring from an App Support perspective.
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Track email alerts using monitoring tools for timely file processing, reconciliation, data integrity checks, and highlight any discrepancies.
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Actively contribute to the creation of Standard Operating Procedures (SOPs) for Finance & Payment Operations.
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Perform data analysis tasks as needed, utilizing a variety of tools, including SQL and monitoring platforms.
- Technical analysis, troubleshooting of the production issues.
- Serve as the first escalation point for issues logged by various support teams in the business to resolve complex issues.
- Perform incident resolution, problem determination and root cause analysis of problems and incidents. Qualifications
- 2-4 years working as an Application Support, with more focus on DB monitoring; payments industry experience is a plus.
- Good communication skills and able to demostrate strong business/technical understanding of the product.
- Experience working with REST APIs.
- Experience working with tools such as Postman, SOAPUI, etc.
- Good T-SQL skills
- Strong organizational, problem-solving, and analytical skills; ability to manage priorities and workflow.
- Ability to assimilate new information quickly and translate it effectively to the workplace.
- Ability to convey ideas and offer technical solutions to staff members at all levels.
No Referrers Available
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